ReThink Productivity Podcast
Join Simon Hedaux, Co-Founder of ReThink Productivity, alongside a network of industry leaders, innovators, and clients as they share proven strategies to build smarter, leaner, and more profitable organisations.
Whether you lead Operations, Strategy, or HR, this podcast delivers the tactical advice and real-world data you need to bridge the gap between high-level strategy and on-the-ground execution.
What to Expect Every Month:
Early Month: The Productivity Pulse
- Data-Driven Action: Hear directly from our internal experts—Sue, Simon, and James—as they share real-world trends, fresh data findings, and actionable productivity insights emerging straight from live projects.
- Align & Engage: Discover practical ways to connect head office goals with frontline execution, ensuring every team member is pulling in the same direction.
- Real-World Wins: Get tactical advice and success stories from organisations that have successfully unlocked transformative productivity.
Late Month: The Industry Guest Spotlight
- Elevated Insights: We sit down with industry experts, trailblazing leaders, and clients to tackle the macro trends shaping business today.
- Deep-Dive Content: Move beyond surface-level metrics to explore complex, data-driven insights covering customer behaviour, market shifts, and evolving industry standards.
Ready to transform your business? Subscribe today and get the tools to power your organisation's potential.
ReThink Productivity Podcast
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As CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance.
James joins Simon on the Podcast to discuss how the challenges of keeping the Post Offices open during the Pandemic and how this led to a number of innovations around the service offerings
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Register for the 2026 Productivity Forum
Download a copy of our first ReThink Productivity Retail Report
Connect to Simon on LinkedIn
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