ReThink Productivity Podcast
Join Simon Hedaux, founder of ReThink Productivity, as he and his network of industry leaders and clients share a new playbook for organisational excellence. This podcast is for leaders looking to drive performance across corporate, operational, and customer-facing teams.
Inside, you'll discover how to:
- Measure What Matters: Implement clear, effective KPIs across diverse departments.
- Streamline Corporate Workflows: Identify and eliminate friction in office processes to boost output.
- Align & Engage Your Teams: Connect head office goals with on-the-ground action to ensure everyone is pulling in the same direction.
- Learn from Real-World Wins: Hear success stories from organizations that have transformed their productivity across the board.
For leaders in operations, marketing, HR, and strategy, this podcast provides the tools to build a smarter, more efficient, and more profitable business. Subscribe now and start rethinking your productivity.
ReThink Productivity Podcast
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As CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance.
James joins Simon on the Podcast to discuss how the challenges of keeping the Post Offices open during the Pandemic and how this led to a number of innovations around the service offerings
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