ReThink Productivity Podcast

Always there to serve you

Season 1 Episode 57

Send us a text

As CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance. 

James joins Simon on the Podcast to discuss how the challenges of keeping the Post Offices open during the Pandemic and how this led to a number of innovations around the service offerings

#theproductivityexperts
Register for the 2025 Productivity Forum
Find us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn


People on this episode

Podcasts we love

Check out these other fine podcasts recommended by us, not an algorithm.

ReThink Productivity Podcast Artwork

ReThink Productivity Podcast

ReThink Productivity