ReThink Productivity Podcast
Join Simon Hedaux, founder of ReThink Productivity, as he and a focused network of industry leaders and clients share a new playbook for organizational excellence
This is the essential podcast for leaders looking to drive measurable, sustainable performance across corporate, operational, and customer-facing teams
With our new 2.0 approach, we’ve shifted to a highly focused rhythm, delivering two essential episodes per month—giving you less noise and more strategic intelligence
Inside Every Month, You’ll Discover:
1. The Productivity Pulse (Early Month)
- Data-Driven Action: Hear directly from our internal experts—Sue, Simon, and James—who share real-world trends, new data findings, and actionable productivity insights emerging from live projects
- Align & Engage Your Teams: Discover practical ways to connect head office goals with on-the-ground execution, ensuring everyone is pulling in the same direction
- Learn from Real-World Wins: Get tactical advice and success stories from organisations that have achieved transformative productivity across the board
2. Basket & Barometer (Late Month)
- Elevated Insights: In conversation with industry expert Diane Wehrle to move beyond surface-level metrics and tackle complex, data-driven metrics around customer shopping behaviour
For leaders in Operations, Strategy, and HR, this podcast provides the modern tools to build a smarter, more efficient, and ultimately more profitable business
Subscribe now and start truly rethinking your productivity
ReThink Productivity Podcast
Flow Insight
Introducing our new service Flow Insight. Knowing precisely how a customer behaves whilst they are physically within your premises can tell you a lot. The same applies to other team members and stock. That journey’s path can help answer your biggest question; “Are we delivering on our brand’s promise?”
What can Flow Insight tell you?
Using discreet field observers, example questions that can be answered with Flow Insight include:
- What paths do my shoppers and/or colleagues take?
- How do the layout changes affect a customer’s flow pattern?
- Do different types of shoppers navigate stores in different ways?
- Are customers interacting with my products?
- How long do they spend in my store and where?
- Where do they engage with team members?
- Are customers greeted by a team member on entry?
- Is interaction initiated by the customer or a team member?
- What is the average colleague/customer interaction time?
- Where do bottlenecks occur?
- Do customers have to queue? And if so, how long for?
- How do my colleagues move around the store/warehouse?
- How does stock move around?
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